مشکل لود نشدن عکس ها در لاین

دوشنبه ۹ شهریور ۹۴

سلام اخیرا مشاهده شده بسیاری از کاربران وب مشکل لود نشدن یا اپلود نشدن عکس را دارند دوستان این مشکل شناخته شده نیست و حتی خود شرکت لاین نیز پیشنهاد هایی داده برای رفع این ابهام

بریم سراغ رفع در ادامه مطلب

1 - تمام نرم افزار های اجرائی رو ببندید

2-حافظه cach گوشی رو پاک کنید (دیتا)

3-گوشیرو ریست کنید نرم افزار لاین رو اپدیت کنید به ورژن اخر

این پیشنهاد لاین برای رفع این مشکله دوستان عزیز جواب خاصی برای این مشکل وجود نداره و بیشتر از پر بودن حافظه این مشکل بوجود میاد

در ضما اگر انگلیستون خوبع به وبسایت http://help.line.me/ سربزنید مشکل های لاینتون رو سرج کنید به جواب میرسید

پاسخ لاین برای این مشکل:

1. Update the application. You can download the latest version of LINE from the URL below:

http://line.me/update

2. Reboot your device.

3. Check if internet connection speed is restricted.

4. Check the amount of free memory on your device and SD card.

5. Clear the cache.

If you are an Android user, please also try the following.

6. Delete any unwanted apps and data on your SD card.

7. Remove and insert your SD card.

How to remove and insert the SD card:

1. Go to your device Settings > Storage > Unmount SD card.

2. If the message saying “Unmount SD card?” is shown, tap OK.

3. Remove the SD card from your device, and then insert it into the device again.

Please note that the above steps and displays may differ depending on your device. Please make sure you do not select “Erase SD card” accidentally.

Please note that we cannot offer any support for devices that are jailbroken or rooted.

If the issue still remains, we will look into it further. Please provide us with the following information and contact us again via the Reply URL at the bottom of this message.

1. Where does the issue occur? Please enter the "*" symbol in the parentheses next to the options that apply below.

( ) Profile

( ) Home

( ) Timeline

2. What are details of the issue?

3. If you encounter any error messages, what do they say?

4. Please attach a screenshot of the issue using the Reply URL.

5. How much free memory do you have on your device?

6. Does the issue occur with Wi-Fi, 3G ( or LTE), or both?

Please enter the "*" symbol in the parentheses next to the options that apply below.

7. Is your device jailbroken or rooted?

( ) Yes, it is.

( ) No, it is not.

8. If you answered Yes to question 2, is BreakThrough installed?

( ) Yes, it is.

( ) No, it is not.

For Android users:

9. Have you transferred the LINE app to your SD card?

10. How much free memory do you have on your SD card?

Thank you for taking the time to answer the questions. We will look into the issue as soon as we receive your feedback. It may take some time for us to complete the investigation. We look forward to hearing from you soon.

Thank you for using our services, and please let us know if you need any additional assistance.

Kind regards,

LINE Customer Support Office

《Reply URL》

https://contact.line.me/en/?csNo=4308683&auth=525c1b7ccfb7e93d9a2ad117b4e7677f

Information provided will be handled according to the Privacy Policy. In addition, information provided will be provided to LINE affiliated companies when necessary to provide a suitable response. Please send inquiries only if you agree to the above.

http://terms.line.me/line_rules/

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